As a Mortgage Broker, it’s critical to find a Title Company that exceeds expectations. I want to ensure that my clients are taken care of in a timely, professional manner. That’s exactly what happened with Barbara Robinson at Concierge Title. Barbara was outstanding in keeping me updated, providing Title in a timely manner, and showing up at the correct time for closing. Barbara’s communication level was excellent and my clients truly appreciated the teamwork that went into her new home purchase. I highly recommend Barbara at Concierge Title and the entire team was excellent. FIVE STARS.
This is a long overdue testimonial to thank you from the bottom of my grateful heart for employing Savanah Neely, at Concierge Title. I don’t know whether you had a hand in hiring her or you inherited her when you took the job. But this young woman earned my undying love and loyalty by displaying an amazing combination of confidence, competence, compassion, and undying optimism, in getting my recent mortgage refinance with Leader 1 Financial, closed.
I’ve owned probably a dozen homes over the years and have been involved in applying for and closing on several mortgages and refinances. But this refi was one of the most bizarre, troubling, and challenging experiences I’ve ever been thru.
Into the middle of this hurricane of incompetence and insanity, stepped Savanah. She literally grabbed my refinance by the throat and dragged it kicking and screaming across the finish line. She never gave up, never allowed me to give up, and went so far above and beyond the professional norms for someone in her position, and that I will always consider her to be an absolute angel.
PS: Kudos as well to Donna Hobby, who always answered the phone when I’d call Concierge, and was never anything less than friendly, helpful, concerned and supportive. What a staff you’ve assembled. Congrats!!